Vacancy at SAINS

Untuk sapa yg kat Sarawak terutamanya kat Kuching... org Sabah pun blh try juga sebab dah ada cawangan kat sana..

Sarawak Information Systems Sdn. Bhd. (SAINS), a company wholly owned by the State Government, began its operation in 1992 and has strategically developed a presence in Malaysia as a leading ICT Systems Integrator and Solution Provider. SAINS has effectively pioneered the utilization of ICT in the State of Sarawak: forging alliances with international corporations, IT hardware manufacturers and technology owners. Over the years, we have built strong customer base and reputation with government and statutory agencies together with multi-national corporation in Sarawak, providing creative solutions and consultancy and sharing experiences with other government agencies.

We are looking for a pro-active, innovative and result oriented person to join us. We would like to invite you to apply the following position:

1. Software Application Developer (JAVA, PHP, JSP, J2EE, MSSQL, MYSQL)

Qualifications: Degree in Software Engineering/Computer Science/Computer Engineering/Electrical Engineering/Information Technology/Computer Studies or equivalent with a specialization in Software Development

Job Description:

a) Responsibilities:

· To develop software applications in accordance with System Development Lifecycle.

b) Requirements:

· Preferably at least 1-3 years working experience in software development

· Proficient in JAVA, PHP, JSP, J2EE, MSSQL, MYSQL and other Web based/Internet programming languages

· Have passion in programming

· Accounting knowledge will be an added advantage

· Good command of English - both written and oral

· Ability to work well under pressure and tight deadline

· Good in time management, planning and creative problem-solving.

· Strong numerical and analytical skills

· Fresh graduates are strongly encouraged to apply

2. Service Level Management Support Personnel

Qualifications: SPM/STPM

Job Description:

a) Responsibilities:

· to monitor service vouchers movement/updates

· to generate preventive maintenance report

· to arrange and monitor preventive maintenance visits/servicing with customers & service providers

b) Requirements:

· At Least Form five with book-keeping knowledge

3. Application Support Personnel

Qualifications: Diploma in Computer Science/IT/Computer Studies or equivalent

Job Description:

a) Responsibilities:

To provide implementation services such as:

· Support,

· Requirement Study,

· Application Testing,

· Manual Writing (user & manual),

· System Installation and set-up,

· Application Training,

· User Acceptance Testing,

· Hand-holding Live Run

And to provide post implementation support services such as:

· Attend to customers’ calls

· Initial assistance to users

· Troubleshooting and rectification errors

b) Requirements:

· Good command of English - both written and oral

· Preferably with IT support & maintenance and training experience

· Working experience in computing and networking e.g WAN, LAN, Server OS & hardware installation and configuration will be an added advantage

· Has own transport and willing to travel

· Able to work in team and responsible for any task assigned

· Always put customers on top priority

· Able to keep emotion under control even when under pressure

· Has good personality, positive thinking and proactive on work

4. Help Desk/Call Centre Operator

Qualifications: Certificate/Diploma in Computer Science/IT/Computer Studies or equivalent

Job Description:

a) Responsibilities:

· To handle customer’s problems and enquiries, identify, analyse, troubleshoot and provide solutions to problem

· To record incident details and escalates calls when necessary to ensure that all service requests and enquiries are resolved and completed on time.

· To liaise with other support personnel to ensure the delivery of quality integrated service to customers.

· To handle customer complaints and feedback (collate and analyse incidents details) and report to Supervisor

b) Requirements:

· Basic ICT skills

· Strong communication skills

· Able to work shift duties in accordance with schedule

· Has the ability to respond quickly, decisively and accurately to customer enquiries

· Has a pleasant personality and strong interpersonal skills and is very keen to interact and enjoy working with people

· Able to work independently and in a team

· A sound knowledge of the structure, policies, statutory functions and responsibilities of the Sarawak State Government will be an advantage.

· Working experience in customer service or call centre will be an added advantage

5. Computer Technician

Qualifications: Certificate/ Diploma/Advanced Diploma in Information Technology/Computer Science/Computer Studies/Electronic Engineering/Computer Engineering or any IT related discipline

Job Description:

a) Responsibilities:

· As a frontline personnel attending to IT technical support services including troubleshooting, installation, formatting and repairing PC, Printer, Scanner, UPS, notebook etc

b) Requirements:

· At least one (1) year working experience in IT technical environment (computing and networking e.g WAN, LAN, Server OS & hardware installation and configuration)

· Basic knowledge in trouble-shooting electronics component will be an added advantage

· Hands on experience dealing with CCTV and alarm system will be an advantage

· Posses own transport and willing to travel

· Good communication skills in English/BM

· Able to work independently and

· Posses good interpersonal skill

6. Network & System Support Personnel

Qualifications: Certificate/ Diploma/Advanced Diploma in Network/Information Technology/Computer Science/Computer Studies/Electronic Engineering/Electrical Engineering/Computer Engineering or any IT related discipline

Job Description:

a) Responsibilities:

· To provide technical support and implement services of Wide area network ( WAN ) and Local area network ( LAN )

b) Requirements:

· At least one year working experience in networking environment

· Able to perform basic troubleshooting on network issue and configuration on the network device

· Familiar with the network environment

· Posses own transport and willing to travel and be posted if require

· Good attitude and sense of responsibility

7. Transcriber

Qualifications: SPM and above

Job Description:

a) Responsibilities:

· To transcribe verbal information into text format that can be used in automated data processing systems

b) Requirements:

· Has experience in typing.

· Able to keep emotion under control even when under pressure.

· Has good personality, positive thinking and proactive on work.

· Able to work in team and responsible for any task assigned.

· Good command of English.

· Law knowledge will be an added advantage.

· Has own transport and willing to travel.

· Pensioners are welcome to apply (ex Personal Assistant/Typist/Secretary)

8. Customer Account Management Executive

Qualifications: Degree in Business Administration/Marketing or equivalent

Job Description:

a) Primary Duties and Responsibilities:

· Develop and follow through business proposal & build convincing presenttaion of SAINS solutions to high level menagement

· Build and maintain strong customer relations with strategic customer account

· Recognize and up sell on business

b) Job Experience Required:

· Prefer minimum 3-5 years working experienc in promoting products/from service industry

· Familiar with IT industry is an added advantage

· Customer-centric

· Has good business sense

· Has good communication skills - both written & oral

· Good command of English - both written & oral

· Own transport and willing to travel

· Preferably with Sales and Marketing experience or academic subjects related to business or marketing

9. Assistant Network Engineer

Qualifications: Degree in IT/Computer Science/Networking

Job Description:

a) Primary Duties and Responsibilities:

· To assist project manager on LAN project implementation which include network system configuration

b) Job Experience Required:

· Local Area Network (LAN)-related to structured cabling and configuration of switches

· Own transport and willing to travel (within Malaysia and overseas)

· Willing to work overtime (on public holiday and after office hour)

Closing Date: 18-March-2011 (Friday)

(Kindly submit your application immediately before the closing date)

Interested applicants are welcome to submit their complete documents either by hand/post/fax/email including the following:

1. Cover Letter (indicate which post you want to apply)

2. Latest Resume (please elaborate your working experiences in details)

3. A copy of SPM result slip

4. A copy of STPM result slip (if any)

5. A copy of higher academic certificate and transcript (Certificate/Diploma/Degree)

To:

The Human Resource Department
Sarawak Information Systems Sdn. Bhd. (SAINS)
Lot 9366, Section 64 KTLD, Jalan Upland,
93620 Kuching, Sarawak.

Attention: Victoria/Leslie (Human Resource Executive)

OR

E-mail: jobs@sains.com.my

OR

Fax: 082-247 681 (Attention: Ms Victoria/Karen/Leslie)

Please do not hesitate to contact Ms Victoria/Karen/Leslie at 082-426733 should you have any queries. Details regard to our Company can be obtained from www.sains.com.my

NOTE:

ü For those who are submitting your application via email, please ensure that the document is in PDF format and should not be more than 1MB in full size.

ü Incomplete documents would cause delay in your application.

ü Only short listed candidates will be notified to attend the interview.