Sunday, March 6, 2011

Vacancy at SAINS

Untuk sapa yg kat Sarawak terutamanya kat Kuching... org Sabah pun blh try juga sebab dah ada cawangan kat sana..



Sarawak Information Systems Sdn. Bhd. (SAINS), a company wholly owned by the State Government, began its operation in 1992 and has strategically developed a presence in Malaysia as a leading ICT Systems Integrator and Solution Provider. SAINS has effectively pioneered the utilization of ICT in the State of Sarawak: forging alliances with international corporations, IT hardware manufacturers and technology owners. Over the years, we have built strong customer base and reputation with government and statutory agencies together with multi-national corporation in Sarawak, providing creative solutions and consultancy and sharing experiences with other government agencies.


We are looking for a pro-active, innovative and result oriented person to join us. We would like to invite you to apply the following position:


1. Software Application Developer (JAVA, PHP, JSP, J2EE, MSSQL, MYSQL)


Qualifications:
Degree in Software Engineering/Computer Science/Computer Engineering/Electrical Engineering/Information Technology/Computer Studies or equivalent with a specialization in Software Development


Job Description:

a) Responsibilities:

· To develop software applications in accordance with System Development Lifecycle.


b) Requirements:

· Preferably at least 1-3 years working experience in software development

· Proficient in JAVA, PHP, JSP, J2EE, MSSQL, MYSQL and other Web based/Internet programming languages

· Have passion in programming

· Accounting knowledge will be an added advantage

· Good command of English - both written and oral

· Ability to work well under pressure and tight deadline

· Good in time management, planning and creative problem-solving.

· Strong numerical and analytical skills

· Fresh graduates are strongly encouraged to apply


2. Service Level Management Support Personnel


Qualifications:
SPM/STPM


Job Description:


a) Responsibilities:

· to monitor service vouchers movement/updates

· to generate preventive maintenance report

· to arrange and monitor preventive maintenance visits/servicing with customers & service providers


b) Requirements:

· At Least Form five with book-keeping knowledge

3. Application Support Personnel


Qualifications:
Diploma in Computer Science/IT/Computer Studies or equivalent


Job Description:


a) Responsibilities:

To provide implementation services such as:

· Support,

· Requirement Study,

· Application Testing,

· Manual Writing (user & manual),

· System Installation and set-up,

· Application Training,

· User Acceptance Testing,

· Hand-holding Live Run

And to provide post implementation support services such as:

· Attend to customers’ calls

· Initial assistance to users

· Troubleshooting and rectification errors


b) Requirements:

· Good command of English - both written and oral

· Preferably with IT support & maintenance and training experience

· Working experience in computing and networking e.g WAN, LAN, Server OS & hardware installation and configuration will be an added advantage

· Has own transport and willing to travel

· Able to work in team and responsible for any task assigned

· Always put customers on top priority

· Able to keep emotion under control even when under pressure

· Has good personality, positive thinking and proactive on work

4. Help Desk/Call Centre Operator


Qualifications:
Certificate/Diploma in Computer Science/IT/Computer Studies or equivalent


Job Description:


a) Responsibilities:

· To handle customer’s problems and enquiries, identify, analyse, troubleshoot and provide solutions to problem

· To record incident details and escalates calls when necessary to ensure that all service requests and enquiries are resolved and completed on time.

· To liaise with other support personnel to ensure the delivery of quality integrated service to customers.

· To handle customer complaints and feedback (collate and analyse incidents details) and report to Supervisor


b) Requirements:

· Basic ICT skills

· Strong communication skills

· Able to work shift duties in accordance with schedule

· Has the ability to respond quickly, decisively and accurately to customer enquiries

· Has a pleasant personality and strong interpersonal skills and is very keen to interact and enjoy working with people

· Able to work independently and in a team

· A sound knowledge of the structure, policies, statutory functions and responsibilities of the Sarawak State Government will be an advantage.

· Working experience in customer service or call centre will be an added advantage


5. Computer Technician


Qualifications:
Certificate/ Diploma/Advanced Diploma in Information Technology/Computer Science/Computer Studies/Electronic Engineering/Computer Engineering or any IT related discipline


Job Description:


a) Responsibilities:

· As a frontline personnel attending to IT technical support services including troubleshooting, installation, formatting and repairing PC, Printer, Scanner, UPS, notebook etc


b) Requirements:

· At least one (1) year working experience in IT technical environment (computing and networking e.g WAN, LAN, Server OS & hardware installation and configuration)

· Basic knowledge in trouble-shooting electronics component will be an added advantage

· Hands on experience dealing with CCTV and alarm system will be an advantage

· Posses own transport and willing to travel

· Good communication skills in English/BM

· Able to work independently and

· Posses good interpersonal skill



6. Network & System Support Personnel


Qualifications:
Certificate/ Diploma/Advanced Diploma in Network/Information Technology/Computer Science/Computer Studies/Electronic Engineering/Electrical Engineering/Computer Engineering or any IT related discipline


Job Description:


a) Responsibilities:

· To provide technical support and implement services of Wide area network ( WAN ) and Local area network ( LAN )


b) Requirements:

· At least one year working experience in networking environment

· Able to perform basic troubleshooting on network issue and configuration on the network device

· Familiar with the network environment

· Posses own transport and willing to travel and be posted if require

· Good attitude and sense of responsibility



7. Transcriber


Qualifications:
SPM and above

Job Description:


a) Responsibilities:

· To transcribe verbal information into text format that can be used in automated data processing systems


b) Requirements:

· Has experience in typing.

· Able to keep emotion under control even when under pressure.

· Has good personality, positive thinking and proactive on work.

· Able to work in team and responsible for any task assigned.

· Good command of English.

· Law knowledge will be an added advantage.

· Has own transport and willing to travel.

· Pensioners are welcome to apply (ex Personal Assistant/Typist/Secretary)


8. Customer Account Management Executive


Qualifications:
Degree in Business Administration/Marketing or equivalent


Job Description:

a) Primary Duties and Responsibilities:

· Develop and follow through business proposal & build convincing presenttaion of SAINS solutions to high level menagement

· Build and maintain strong customer relations with strategic customer account

· Recognize and up sell on business

b) Job Experience Required:

· Prefer minimum 3-5 years working experienc in promoting products/from service industry

· Familiar with IT industry is an added advantage

· Customer-centric

· Has good business sense

· Has good communication skills - both written & oral

· Good command of English - both written & oral

· Own transport and willing to travel

· Preferably with Sales and Marketing experience or academic subjects related to business or marketing


9. Assistant Network Engineer


Qualifications:
Degree in IT/Computer Science/Networking


Job Description:

a) Primary Duties and Responsibilities:

· To assist project manager on LAN project implementation which include network system configuration


b) Job Experience Required:

· Local Area Network (LAN)-related to structured cabling and configuration of switches

· Own transport and willing to travel (within Malaysia and overseas)

· Willing to work overtime (on public holiday and after office hour)



Closing Date: 18-March-2011 (Friday)

(Kindly submit your application immediately before the closing date)


Interested applicants are welcome to submit their complete documents either by hand/post/fax/email including the following:


1. Cover Letter (indicate which post you want to apply)

2. Latest Resume (please elaborate your working experiences in details)

3. A copy of SPM result slip

4. A copy of STPM result slip (if any)

5. A copy of higher academic certificate and transcript (Certificate/Diploma/Degree)

To:


The Human Resource Department
Sarawak
Information Systems Sdn. Bhd. (SAINS)
Lot 9366, Section 64 KTLD, Jalan Upland,
93620 Kuching, Sarawak.

Attention: Victoria/Leslie (Human Resource Executive)

OR


E-mail:
jobs@sains.com.my


OR


Fax:
082-247 681 (Attention: Ms Victoria/Karen/Leslie)


Please do not hesitate to contact Ms Victoria/Karen/Leslie at 082-426733 should you have any queries. Details regard to our Company can be obtained from www.sains.com.my

NOTE:

ü For those who are submitting your application via email, please ensure that the document is in PDF format and should not be more than 1MB in full size.

ü Incomplete documents would cause delay in your application.

ü Only short listed candidates will be notified to attend the interview.

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